By ‘We’ or ‘Us’, we mean ‘Owen Froebel Ltd’ Trading Name: By “You” we mean the customer or individual who has accessed our service. we are Registered in England and Wales. Registered Address: Owen Froebel, Suite 4, Bloxam Court, Corporation Street, Rugby, Warwickshire CV21 2DU.
Owen Froebel Ltd’ is registered with the Information Commissioner’s Office, Registration Number: 13971855
Our Contact Information:
Telephone: 02476 013929
Mail: Owen Froebel, Suite 4, Bloxam Court, Corporation Street, Rugby, Warwickshire CV21 2DU
We may collect personal information from you when accessing our service and in order to provide you with our services. We have summarised the categories of data we collect from you, below:
Identity Data: First name, last name, maiden name, marital status, date of birth, a copy of your passport, your National Insurance number, outcome of DBS checks where appropriate
Employment Data: Employment status, time employed, CV, Job references, Job criteria, professional qualification certificates and confirmation of training and CPD courses.
Contact Data: Current address, previous addresses and post codes, email address and telephone number, a CRM log of our communications.
Technical Data: Internet Protocol (IP) address, browser type and version, timer zone setting and location, browser plug-in types and versions, operating systems and platform and other technology on devices you use to access the website
Profile Data: Your preferences, feedback and survey responses.
Usage Data: Information about how you use our website, products and services.
Marketing and Communications Data: This includes your preferences in receiving marketing from us and any third parties, as well as your communication preferences.
Financial Data: Salary Information, Mortgage/Rent costs
We may be required to process and store special category data in the form ‘Health Data’ where any ‘customer vulnerability’ has been identified. We will only record this information where you provided explicit consent for us to do so.
We do not collect information pertaining to criminal convictions and offences; however, it is important to note criminal convictions or offences do not constitute Special Categories of Personal Data.
We have different methods of collecting data from and about you, including via:
You may provide us with your Identity, contact and financial data by completing online forms or by corresponding directly with us via post, phone, email or otherwise. This includes personal data you provide when you:
Engage our products and services;
Provide us with feedback; or
Request marketing to be sent to you
Automated Technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing patterns and actions. This will be collated after acceptance of ‘cookie’ and other similar technologies. Please refer to our Cookies Policy for further information.
Third Parties or publicly available sources
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register, Regulator Registers and Social Media.
Technical data from Analytics Providers
Purpose for Processing
Type of Data
Lawful Basis for Processing
Registration as a new Customer
For the Performance of a contract
Special Category (Health)
Process application for finance arrangements
For the performance of our services
Special Category (Health)
In providing our services, we may need to disclose your personal information to third parties where we have a legal obligation to do so, or in order to adequately provide our service.
Our partnered Lender(s)
Broking for Finance Arrangements
For the Performance of a Contract
We may need to disclose your information to any one of the following:
We do not transfer personal data outside the United Kingdom or European Economic Area (EEA)
We are committed to ensuring your information is safe and secure. In order to prevent unauthorised access or disclosure, we have implemented and maintained suitable physical, electronic and managerial procedures to safeguard and secure the information collected online. We aim for our customers to be completely confident in using our services, therefore we regularly review our processes and procedures to protect your personal information from unauthorised access, use, accidental loss, destruction or disclosure.
How long will we hold your personal data?
We will only retain your personal data for as long as is necessary to fulfil our obligations under the provision of our service as well as any purposes necessary to satisfy any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk, of harm of unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, including applicable legal requirements.
Details of retention periods for different aspects of your personal data are available upon request. By law we have to keep certain information about our customers and this data will be held solely and securely for those legal purposes.
You have the following ‘Rights’ available to you regarding the processing of your personal data. Not all rights are absolute.
Your Right to Access
the right of access, commonly referred to as subject access, gives individuals the right to obtain a copy of their personal data as well as other supplementary information. it helps you to understand how and why we are using your data, and to check we are using it lawfully.
your right to Rectification
you have the right to have inaccurate personal data rectified. you may also be able to have incomplete personal data completed – although this will depend on the purposes for the processing. this may involve providing a supplementary statement to the incomplete data.
Your Right to Erasure
under certain circumstances you have the have the right to have personal data erased. also known as ‘the right to be forgotten’. the right is not absolute.
Your Right to Restrict Processing
under certain circumstances you have the right to request the restriction or suppression of your personal data, and as like the right to erasure, it is not absolute. restriction of processing means we are permitted to store your personal data; we are unable to use it.
Your Right to Data Portability
you have the right to obtain and reuse your personal data for your own purposes across different services. this eases the copying or transferring of personal data easily from one it environment to another, safely and security, without affecting the usability of the data.
Your Right to Object
under certain circumstances you have the right to object to the processing of your personal data, however you do have the absolute right to object to direct marketing.
Your Right to Be Informed
you have the right to be informed about the collection and use of your personal data. your right to be informed forms part of this policy, and provides the purposes for processing your data, our retention periods and who it will be shared with.
If you have given us consent to process your personal data you have a right to withdraw that consent at any time, including but not limited to the removal of consent to be contacted for marketing purposes. You can request this using the following contact details:
Our Contact Information:
Telephone: 02476 013929
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Please see our Complaint Policy. https://www.owenfroebel.co.uk/complaints
You have the right of access to your personal information. Also known as a Subject Access Request (SAR). This means you are entitled to obtain the following information about yourself:
Confirmation that we are processing their personal data;
A copy of their personal data; and
Other supplementary information;
A third party may make a request on your behalf. This will often involve a solicitor acting on your behalf. We will require evidence from the third party as to evidence this entitlement. This may take the form of a written authority or be a more general power of attorney.
How do we provide you with the data you have requested?
If you make a request electronically (via electronic means), we will provide the information in a commonly used electronic format unless you have specified otherwise. Please note, we may extend the time to respond by a further two months if the request is complex or you have made multiple requests. As you have the right to be informed, we will always ensure you are notified within one month of receiving the request, accompanied by an explanation.
How Long do we have to comply with a request?
We must act on your subject access request without undue delay and at the latest within one month of receipt. This is calculated as beginning from the day following receipt of the request until the corresponding calendar data the following month. We may request your identity to satisfy the request, however this will be proportionate to the request itself and if we have doubts of the authenticity of identification.
Will it cost you anything?
For the vast majority of requests, we cannot charge you a fee. Where the request is manifestly unfounded or excessive, we may charge a reasonable fee to cover the administrative costs of complying with the request. This also applies in the event that you request further additional copies of data following your initial request. This will again be charged as an administrative cost.
The information about you we may collect, hold and process is set out below.
(1) Below is the Information that we hold and collect that will be processed for finding you a suitable role:
Your full name
Your full address
Your email address (s)
Your telephone number (s)
Job criteria including role, location areas and salary
All other work related information, for example, education or training certificates
(2) We may also hold further personal Information in respect to individuals that have worked for us previously or may work for us is as follows:
Medical Information where necessary
Your National insurance number
Copy of Passport Information
Date of Birth
The Full details of job offers and placements
The Outcome of CRB checks and security clearance sometimes required for certain roles.
Sometimes Financial information (including payroll details and terms, pensions schemes, court orders and stat payments, HMRC data)
A CRM log of our communications by telephone and emails.